Customer Support

Automate your Tier-1 support
with an AI chatbot

Your team already wrote the answers. Sahay reads them and replies 24/7. Cut repetitive ticket volume without cutting response quality.

40%+
Ticket deflection
24/7
First response time
1 click
To add missed answers to KB

How it works

Three steps from sign-up to a live AI chatbot on your site.

01

Upload your support content

Paste your help docs, FAQ, troubleshooting guides, or SOPs — whatever your agents currently use to answer tickets.

02

Embed on your website or help center

Copy one script tag and paste it on your website, help center, or support portal. The chatbot goes live instantly.

03

Track gaps and improve

Every unanswered question lands in your Inbox. Add it to the knowledge base in one click. Your bot gets better with every gap you close.

Why teams choose Sahay

Built for speed, trained on your content, and easy enough for anyone on your team.

Deflect 40%+ of repetitive tickets

Billing questions, how-to guides, policy FAQs, account management — any documented answer becomes an automated response.

24/7 coverage with no staffing cost

Your chatbot handles off-hours queries instantly. No queue, no delayed first response, no after-hours backlog.

Every missed question lands in your Inbox

When the bot can't answer, the question is captured automatically. One click adds it to the knowledge base so it's answered next time.

Analytics show exactly where to improve

Track answered rate, clarification rate, and missed queries weekly. Know exactly which knowledge gaps to close first.

Embed on any website, help center, Zendesk guide, or Intercom article page. One script tag, works anywhere HTML is allowed.

Get started free

Common questions

Everything you need to know before getting started.

Start for free

Your assistant is live in under 5 minutes. No credit card. No setup fees. No developer required.

Questions? Email us at grow@nocubical.com