Platform Features

Everything you need to deploy AI support

One platform to train, embed, analyze, and improve your AI chatbot. Here's what you get.

01

Train on Any Content

Upload text, paste FAQs, or add documentation. Sahay automatically chunks your content into semantic pieces, creates vector embeddings, and indexes them for retrieval.

You don't need to format your content in any special way. Plain text, FAQ pairs, markdown, or structured guides all work. Update content any time; changes are live in seconds.

  • Plain text, Q&A pairs, markdown, help articles
  • Automatic chunking and semantic indexing
  • Live updates with no re-training delay
  • No hard limit on content size
Plain text, Q&A pairs, markdown, help articles
Automatic chunking and semantic indexing
Live updates with no re-training delay
No hard limit on content size
Async loading, no performance impact
Customizable color, position, and bot name
Mobile-responsive on all screen sizes
Works on unlimited domains with one widget key
02

Embeddable Chat Widget

One script tag. Drop it into any webpage and your AI chatbot appears. Works on Shopify, WordPress, Webflow, Next.js, static HTML, or any platform that accepts custom scripts.

The widget loads asynchronously, has zero impact on page speed, and is fully mobile-responsive.

  • Async loading, no performance impact
  • Customizable color, position, and bot name
  • Mobile-responsive on all screen sizes
  • Works on unlimited domains with one widget key
03

Hybrid AI Search

Two search strategies run simultaneously: vector embeddings match semantic meaning, keyword scoring catches exact phrases. The combination gives better accuracy than either approach alone.

When a question is ambiguous, the bot asks a clarifying follow-up rather than guessing, and shows the source of every answer it gives.

  • Semantic + lexical search combined
  • Clarifying follow-up questions for ambiguous queries
  • Per-answer source attribution
  • Strictly answers from your content — no AI hallucinations
Semantic + lexical search combined
Clarifying follow-up questions for ambiguous queries
Per-answer source attribution
Strictly answers from your content — no AI hallucinations
Answered / clarified / missed query breakdown
Daily query volume charts
Week-over-week percentage trend
Accessible via REST API
04

Query Analytics

A full analytics dashboard showing every question asked, broken down by answered, needed clarification, or missed, with daily charts and week-over-week percentage change.

See exactly what users are asking and how well your knowledge base is performing.

  • Answered / clarified / missed query breakdown
  • Daily query volume charts
  • Week-over-week percentage trend
  • Accessible via REST API
05

Unanswered Question Inbox

Every question your chatbot can't answer is automatically captured in a real-time Inbox. One click adds it to your knowledge base so it's answered next time.

Dismiss out-of-scope questions. Nothing falls through the cracks.

  • Real-time feed of unanswered questions
  • One-click "Add to KB" workflow
  • Dismiss out-of-scope questions
  • Continuous improvement loop without manual monitoring
Real-time feed of unanswered questions
One-click "Add to KB" workflow
Dismiss out-of-scope questions
Continuous improvement loop without manual monitoring
REST API with token authentication
Flutter SDK for iOS and Android
Manage multiple agents programmatically
Suitable for in-app integration and automation
06

Full REST API

Every feature available programmatically. Train agents, query them, retrieve analytics, and manage your knowledge base via REST API with token authentication.

Build integrations, automation pipelines, or embed the assistant natively inside your app. Flutter SDK included for mobile apps.

  • REST API with token authentication
  • Flutter SDK for iOS and Android
  • Manage multiple agents programmatically
  • Suitable for in-app integration and automation
07

Multiple Isolated Agents

Create separate agents for different products, teams, pricing tiers, or languages. Each agent has its own isolated knowledge base, its own widget key, and its own analytics dashboard.

Nothing leaks between agents.

  • 1 agent on Free and Pro, 2–10 on Plus
  • Fully isolated knowledge bases per agent
  • Separate widget keys and analytics
  • Ideal for multi-product or multi-team setups
1 agent on Free and Pro, 2–10 on Plus
Fully isolated knowledge bases per agent
Separate widget keys and analytics
Ideal for multi-product or multi-team setups

What's included on each plan

A quick comparison across Free, Pro, and Plus.

FeatureFreeProPopularPlus
Number of agents112–10
Queries per month300UnlimitedUnlimited
Embeddable widget
AnalyticsBasicFullFull
Unanswered inbox
REST API
Email supportEmailPriority

Ready to add AI support to your site?

Free trial included. No credit card required.